Housekeepers, nannies and elderly caregivers in Hanoi
Elite Helpers matches expat families, Vietnamese families and embassies in Hanoi with carefully vetted household staff. English-speaking helpers available on request.
Services
Nanny Hanoi, housekeeper Hanoi, maid service, elderly care at home: each role is matched to your household size, schedule and expectations.
Housekeeper (live-in or part-time)
Cleaning, laundry and ironing, grocery shopping and daily family meals for apartments, townhouses and villas.
Nanny
Care for newborns and young children: feeding, bathing, naps, hygiene, school runs, play and learning. English-speaking nannies on request.
Elderly caregiver
Daily support for seniors: meals, personal hygiene, medication reminders, doctor visits and companionship.
House manager
Runs the household: supervises staff, manages supplies and expenses, receives guests and prepares events.
Family cook
Vietnamese, Asian and Western dishes, children's meals, vegetarian or special diets, weekly menus and home parties.
Short-term helper
Help for Tet holidays, moving house, hosting guests or covering while your regular helper is away.
Who we serve
- Expatriate families relocating to or living in Hanoi
- Embassies, ambassadors' residences and diplomatic households
- International organisations and representative offices
- Vietnamese families, from apartments to villas
Our standards
- ID, residence and work history verified for every candidate
- In-person interview on skills, manners and attitude
- Meet the candidate and arrange a trial before deciding
- Discreet, respectful staff; your information stays private
- Ongoing follow-up with both family and helper
How it works
- Tell us your needsChat on Zalo, call or email: duties, hours, budget and special requirements.
- Meet candidatesWe send profiles of vetted, interviewed candidates.
- Trial periodMeet in person and arrange a trial before deciding.
- Start with supportWe help with the written contract and follow up throughout.
Frequently asked questions
What services does Elite Helpers offer?
Elite Helpers places housekeepers (live-in or part-time), nannies, elderly caregivers, house managers, family cooks and short-term helpers with families in Hanoi. Each role is matched to the family's home, schedule and specific needs.
Do your helpers speak English?
Yes, on request. We introduce housekeepers, nannies and house managers with basic to good English who are used to international households and cuisine. English level is checked at interview.
How are candidates screened?
Every candidate has their ID, residence and work history verified and is interviewed in person before being introduced. The family then meets the candidate and arranges a trial period before deciding.
How much does a helper cost in Hanoi?
According to the Hanoi Department of Labour (data as of March 2024), domestic workers in Hanoi typically earn 5–7 million VND per month. Roles requiring more skills, such as newborn care, elderly care, English-speaking helpers, house managers or Western-cuisine cooks, usually earn more. We quote a specific salary range once we understand your needs.
Do I need a contract with my helper?
Yes. Article 162 of Vietnam's 2019 Labour Code requires a written contract with a domestic worker. Employers must also notify the commune-level People's Committee when employment starts and ends. Since 10 September 2026, Decree 283/2026/ND-CP fines employers 1–3 million VND for not notifying, and 10–15 million VND for keeping the worker's ID papers or not paying the social and health insurance amounts.
Which areas do you cover?
Central Hanoi, including Tay Ho, Ba Dinh, Hoan Kiem, Dong Da, Cau Giay, Nam Tu Liem and Long Bien, and nearby areas such as Bac Ninh and Hung Yen.
Do you work with embassies?
Yes. We provide discreet, well-mannered staff for embassies, ambassadors' residences and international organisations, including house managers, cooks and housekeepers.
How fast will you reply?
We reply to requests within the same working day. We are available from 8:00 to 21:00 every day via Zalo, phone or email.
Find the right helper for your home
Free consultation. We reply within the same working day, 8:00–21:00 every day.
Prefer a form? Our request form is in Vietnamese: Gửi yêu cầu tư vấn.